Simpo Frequently Asked Questions

7 articles

​Frequently Asked Questions (FAQ)

Simpo 101 What is Simpo? We’re on a mission to make software simple. Organizations are constantly deploying new applications to enable efficiency gains and drive revenue. However, getting end-users (…

Updated 5 months ago by Wesley Faulkenberry

​How do I install Simpo?

You can deploy Simpo to your users in one of two ways:. Via the Simpo JS code snippet. Via the Simpo Browser Extension. The preliminary installation of Simpo is the only thing you will ever need a de…

Updated 6 months ago by Max Smith-Gee

Simpo Requirements

Requirements for Using Simpo. There are three things you will need in order to use Simpo: A web application that your users can access using a web browser. The ability to install a snippet of code in…

Updated 9 months ago by Wesley Faulkenberry

Simpo Glossary and Keywords

This document defines keywords that appear on the Simpo platform. This list will be updated as the Simpo platform grows and evolves! Term Definition UCID Unique Customer ID is the unique identifier a…

Updated 6 months ago by Wesley Faulkenberry

Plans and Pricing FAQs

What are the pricing plans for Simpo?. We price based on MAUs (Monthly Active Users) not on the amount of content created. There is no limit to the number of Simpo Tools you can show your users! You…

Updated 8 months ago by Wesley Faulkenberry

Simpo Branding

By default, Simpo branding will only appear when accessing Search. If you'd like to white-label your instance of Simpo or are seeing branding where you should not, reach out to us at support@simpo.co…

Updated 10 months ago by Wesley Faulkenberry

What is SimpoCare?

SimpoCare is a service offered when you become a customer of Simpo. We created SimpoCare after hearing from numerous users of other platforms who struggled with capturing the full value of the platfo…

Updated 6 months ago by Wesley Faulkenberry