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Getting Started with Simpo Plus

Signing up for a Simpo Plus 14-Day Trial Account

Downloading the Simpo Plus Chrome Extension

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Frequently Asked Questions (FAQ)

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Simpo Platform

Dashboard

Simpo Plus Dashboard Overview

Understanding Your Dashboard Metrics

Importing and Exporting Content between Simpo Plus Accounts

Exporting Analytics

Simpo Plus Platform Overview

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What are Segments?

Simpo Plus Widget

Understanding End-User Feedback

Editing Bar

Preview Function

Touches

Announcements

How to Use Announcements

Tips for Creating Great Announcements

Announcements FAQ

Walkthroughs

How to Use Walkthroughs

Understanding the Walkthrough Dashboard

Tips for Creating Great Walkthroughs

Walkthrough FAQs

Surveys & NPS

How to Use Surveys

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Articles

Article integrations

Zendesk Integration

Salesforce Integration

ServiceNow Integration

Confluence Integration

HelpDocs Integration

How to Use Articles

Tips for Creating Great Articles

Articles FAQs

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How to Use Quick Search

Quick Search FAQ

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Ticket integrations

Simpo Plus Slack Integration

How to Use Tickets

Taskslists

Taskslists

Additional Features

Javascript API

Simpo Reset

Trigger a Simpo Plus Tool Using a Code Snippet

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CSS

Using CSS with Simpo Plus

Recommended Traits

Configuration Page

Add User IDs to Simpo Plus

Foreign Languages

Single Page Application (SPA) - What do I do?

Outbound Integrations

All Categories ​>​ ​Touches ​ > ​ ​Articles

Articles

8 articles

Article integrations

5 articles by 2 authors

How to Use Articles

What's an Article? The Article Tool is used to update, share information, and act as an overall knowledge tool for a first-time user. An article should be detailed, impactful, and brief, but efficien…

Updated 2 weeks ago by Wesley Faulkenberry

Tips for Creating Great Articles

1) Sync with your existing knowledge base. If you have an existing knowledge base, it is likely that Simpo Plus can integrate with it! With a Simpo Plus integration, you can continue to house and edi…

Updated 2 weeks ago by Wesley Faulkenberry

Articles FAQs

What are Articles?. The Article Tool is used to update, share information, and act as an overall knowledge tool for a first-time user. An article should be detailed, impactful, and brief, but efficie…

Updated 2 weeks ago by Wesley Faulkenberry

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