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Simpo Demo Set Up

Get Started: Simpo 14-Day Trial Account

Setting up the Simpo Chrome Extension

Getting Started

Simpo Quick Start Guide

Frequently Asked Questions (FAQ)

How do I install Simpo?

Simpo Requirements

What is SimpoCare?

Simpo Branding

Plans and Pricing FAQs

Simpo Glossary and Keywords

Simpo Basics

Dashboard

Simpo Dashboard Overview

Understanding Your Dashboard Metrics

Exporting Analytics

Editing Bar

Triggers and Search

Segments

Parameters

Importing and Exporting Content between Simpo Accounts

Simpo Widget

Understanding End-User Feedback

Preview Function

Tools

Announcements

Creating Announcements

Tips for Creating Great Announcements

Announcement FAQ

Walkthroughs

Creating a Walkthrough

Walkthrough Dashboard

Tips for Creating Great Walkthroughs

Walkthrough FAQs

Shortcuts

Creating Shortcuts

Understanding Shortcut Metrics

Tips for Creating Great Shortcuts

Shortcut FAQs

Surveys & NPS

Creating a Survey

Creating an NPS Question

Survey & NPS FAQ

Tips for Creating Great Surveys

Articles

Article integrations

Zendesk Integration

Salesforce Integration

ServiceNow Integration

Confluence Integration

HelpDocs Integration

Creating Articles

Tips for Creating Great Articles

Articles FAQs

Search

Search Bar

Search Bar FAQ

Tickets

Ticket integrations

Simpo Slack Integration

Tickets

Additional Features

Javascript API

Simpo Reset

Trigger a Simpo Tool Using a Code Snippet

Javascript Callbacks

CSS

Using CSS with Simpo

Configuration Page

Configuring Simpo User IDs, User Details and Params

All Categories ​>​ ​Additional Features

Additional Features

6 articles

Javascript API

Learn more about how to use JavaScript within Simpo.

3 articles by 1 author

CSS

Learn more about how to use CSS within Simpo.

1 article by 1 author

Configuration Page

Simpo's Configuration Page is where changes can be made to your account on a global level. There, you can find settings for the Simpo Widget , Search and Article appearance, Simpo's installation path…

Updated 3 days ago by Wesley Faulkenberry

Configuring Simpo User IDs, User Details and Params

It's possible to pass different parameters into Simpo, then use them in Simpo dashboard, Audiences, and more. Read more about parameters here. Passing user ID to Simpo dashboard.. To change the ID us…

Updated 1 week ago by Max Smith-Gee

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