HelpDocs Integration

Updated 9 months ago by Max Smith-Gee


In this tutorial we will cover how to integrate with Simpo Plus's Articles App. After the integration, the articles with sync into Simpo Plus every 60 minutes.

Note: Your knowledge base must be set to "public" in order for Simpo Plus to access it.

Step1: Creating API Key in HelpDocs

  1. Login to your HelpDocs dashboard and head over to Settings
  2. Go to API, and click on Create Key
  3. Check Read And give your Key a name:
  4. Congrats! Now you have your API key in order to sync with Simpo.

Step 2: Integration into Simpo

  1. Login into your Simpo Plus dashboard
  2. Head over to Articles And click on Settings
  3. Under Article Integration Choose HelpDocs
  4. Input your key under HelpDocs API Key
  5. Input your Help Center main URL

  1. Click Save
  2. After Clicking Save, Sync Articles button should appear. When clicked, it will sync articles manually

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