Outbound Integrations

Updated 5 months ago by Wesley Faulkenberry


Simpo's Outbound Integrations allows you to send new Simpo interactions and events to your favorite software with a single click! Currently, Simpo supports integrations with a variety of solution types including Analytics, Marketing, Customer Success, and Customer Data Hubs software. Note that in order to use outbound integrations, you must have Simpo installed via the JavaScript snippet.



How to enable Outbound Integrations

The full list of available integrations can be accessed by navigating to Simpo's Configuration Page and clicking the Integrations Tab.

From there, integrations can be enabled with a single click by selecting your desired solution!

Integrating with Google Analytics or Heap? Make sure to utilize field mapping on those platforms to ensure the data sent by Simpo will match!



How to disable Outbound Integrations

Want to disable one of your integrations? Simply click on the purple "X" found on enabled tiles to remove the connection. Simpo will not send any additional data until the connection is re-enabled.



Outbound Integration FAQ


Does Simpo support inbound integrations?
Not yet. At this time, Simpo only supports the exporting of data. Be on the lookout for our upcoming inbound / 2-way integrations!
Will enabling an integration send all previous data?
No. Enabling an integration will only send events that occur after the connection was created.
Is there a limit on the number of integrations I can have?
There is no limit on integrations. Enable away!
Can I choose what data Simpo sends?
Not at this time. Outbound Integrations will send all collected data.

List of Events

Tool

Event Name

Plain Text Event Sent to Analytics Systems

Search

search-opened

Simpo - Search - Opened

 

search-selection-made

Simpo - Search - Selection Made

 

search-dismissed-without-selection

Simpo - Search - Dismissed Without Selection

Announcement

announcement-opened

Simpo - Announcement - Opened

 

announcement-dismissed

Simpo - Announcement - Dismissed

Article

article-opened

Simpo - Article - Opened

 

article-dismissed

Simpo - Article - Dismissed

NPS

nps-opened

Simpo - NPS - Opened

 

nps-dismissed-without-response

Simpo - NPS - Dismissed Without Response

 

nps-submitted

Simpo - NPS - Submitted

Survey

survey-opened

Simpo - Survey - Opened

 

survey-dismissed-before-completion

Simpo - Survey - Dismissed Before Completion

 

survey-question-answered

Simpo - Survey - Question Answered

 

survey-submitted

Simpo - Survey - Submitted

Walkthrough

walkthrough-opened

Simpo - Walkthrough - Opened

 

walkthrough-step-completed

Simpo - Walkthrough - Step Completed

 

walkthrough-dismissed-before-completion

Simpo - Walkthrough - Dismissed Before Completion

 

walkthrough-completed

Simpo - Walkthrough - Completed

Feedback

was-this-helpful-submitted

Simpo - Was This Helpful - Submitted

Support

support-option-chosen

 

Launchpad

launchpad-opened

 

 

launchpad-before-open

 

 

action-chosen

 

 

faq-chosen

 

 

automation-chosen

 

 

action-done

 

 

automation-done

 

All

all

 


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