Simpo Dashboard Overview
The Simpo Dashboard is the control center of all Simpo Customers. The dashboard is the starting point for each and every customer. The Dashboard gives each user access to create all of the Simpo Tools, review key metrics on the account, and make any necessary changes to the account.
What information is on the Simpo Dashboard?
At the top of the Simpo Dashboard, you can easily start understanding high-level metrics and activity by users. Key metrics such as:
- % of Users are using Simpo
- Average Search Duration
- Searches Without Choice
- % of Returning Users
- Ticket Ratio
Along with the metrics provided at the top of the Simpo Dashboard, you can also filter this by time period. As seen in the picture above, you are able to select time periods of Today, 7 days, 30 days, 90 days, All Time, and Custom Range. This allows you to track these metrics over time and how they change depending on your configuration of Simpo Tools.
Further down the Simpo Dashboard, you can discover more user data such as "Recent Searches" and "Most Popular Search Results". This type of information can give you an idea of what your users are looking for and how product changes can help meet those needs.
Read more about the Simpo Dashboard and its metrics here.
Quick access to all of Simpo's Tools can be found on the Navigation Bar on the left-hand side of the Dashboard. This bar is visible at all times on the Simpo platform!
Like the Navigation Bar, the Header Bar is always present at top of the page. The bar has buttons to view the dashboard, set global segments, visit the configuration page, and view account options.
You may have noticed the "Need Help?" button in the bottom-right corner of the platform. That is Simpo running on Simpo! At any time, you can click the Widget and be directed to Search. Here you can find of help options like help articles (like this), videos, and more.