Creating a Survey
What are Surveys?
Simpo Surveys are an extremely powerful tool for you to capture real-time feedback from your end-users and target audiences. With the Survey Tool, you are able to create surveys that contain multi-choice questions, free-text questions, rating questions, and NPS questions.
Creating a Survey
In order to start creating a new survey, all you need to do is click on "+ New" as seen below:
Once you click on "+ New", you are taken to the Survey builder where you are able to do everything from creating a customer Title, customizing the Design, creating a survey Audience, and reviewing the survey Analytics.
In order to start creating the Survey, you will start by creating a Cover Page. With the Cover Page, you are able to introduce your end-users to the survey. The Cover Page can be customized to match your branding or any other color scheme.
Once you created the Cover Page, you can start selecting what types of questions you want to ask. For any type of question, you are able to make it Optional or Required on the survey.
The Text Question gives you the ability to create free-text questions for Short Text (80 characters max) or Long Text (520 characters max) where your end-users are able to provide you with any response they'd like.
Rating Questions give you the flexibility to ask questions to your end-users where they are able to select numbers based on their opinions. On the Rating Question, you are able to edit both the Left and Right Label to fit any parameters you'd like. Also, you are able to customize the Rating Question to be from 1-10 or any combination such as 1-5.
The Choice Question gives you the opportunity to ask multi-choice questions to your end-users You are able to configure this survey question to either be Single Choice or Multiple Choice.
The NPS Question acts very similarly to the original Simpo NPS Tool where you are able to capture your end-users NPS score. You are able to create an NPS Follow Question whenever the end-user providers a score of 6 or lower.
Once you have created your finished creating your Survey Questions, you can create a Thank you page to be presented to your end-users when they complete the survey.
Once the Thank You page is created, you can choose to Save or Publish the survey. If you have any questions about how to create Surveys, please reach out to firstname.lastname@example.org.